Just great. I came here a little over a week ago to get 14 VHS-C tapes converted to DVD for a Christmas gift, not expecting them to be done by Christmas given the short notice. Yet, today I got a call from Jim telling me they were all ready to be picked up. The conversion is excellently done, and I’m so thankful that they were able to get it done before Christmas. Jim was a lot of fun to talk to and I plan to come back to get other conversions done in the future!